While RPA is important in automating routine tasks such as data extraction and cleaning through existing user interfaces, it is a piecemeal solution. Implementing RPA successfully to enable true automation at scale requires adjacent technologies such as AI, document intelligence, and process automation.  

Organizations need end-to-end automation to gain resilience and achieve true digital workflow automation. Intelligent automation will be critical in building efficient operating models and delivering seamless experiences for customers and employees.  

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Why intelligent automation is better than RPA 

Key steps to integrate intelligent automation 

Steps to choosing an integrated platform for digital transformation