From Manual to Modern:
Accelerating Invoice Processing Across Borders
The customer is a leading provider of sustainable packaging solutions, helping businesses worldwide protect products while reducing environmental impact. They are an internationally renowned enterprise that designs and manufactures paper-based protective packaging systems catering to cushioning, void-fill, wrapping, and cold chain solutions. They operate across North America, Europe, and Asia Pacific with a large installed base and proprietary patented innovations. With over 800 employees, more than 50 exclusive distribution partners, and over 400 patents in engineering paper packaging, they serve a broad array of industries including e-commerce, healthcare, food & beverage, and consumer goods. With operations spanning multiple geographies and a large vendor base, the company manages tens of thousands of transactions each year.
As business demands grew, the complexity of accounts payable operations increased. Manual processes, varied invoice formats, and physical approval cycles were creating bottlenecks, slowing operations and limiting productivity. Recognizing the need for modernization, the company partnered with Cherrywork Suite of Digital Solutions from Incture to transform their accounts payable operations into a streamlined, automated, and high-efficiency process.
With operations spanning North America, Europe, and Asia Pacific, the company faced significant complexity in its accounts payable processes. Invoices arrived in different formats, languages, and currencies, and each region had its own regulatory requirements, tax structures, and approval hierarchies. Ensuring compliance while maintaining consistent and timely payments across locations became a major challenge. These operational differences, combined with the volume of tens of thousands of invoices annually, led to longer processing cycles and required some manual intervention for validations and physical approvals. Finance teams also struggled to gain real-time visibility into invoice status, cash flow, and working capital, limiting their ability to make strategic, data-driven decisions. From a business perspective, the company needed a centralized,
automated, and scalable solution capable of harmonizing processes, accelerating invoice cycles, and providing clear visibility across its global operations.
With operations spanning North America, Europe, and Asia Pacific, the company faced significant complexity in its accounts payable processes. Invoices arrived in different formats, languages, and currencies, and each region had its own regulatory requirements, tax structures, and approval hierarchies. Ensuring compliance while maintaining consistent and timely payments across locations became a major challenge. These operational differences, combined with the volume of tens of thousands of invoices annually, led to longer processing cycles and required some manual intervention for validations and physical approvals. Finance teams also struggled to gain real-time visibility into invoice status, cash flow, and working capital, limiting their ability to make strategic, data-driven decisions. From a business perspective,
accelerating invoice cycles, and providing clear visibility across its global operations.
To address the complexities of managing accounts payable across multiple regions, the company implemented Cherrywork Accounts Payable Automation, creating a centralized, automated, and scalable workflow. What had previously been a fragmented operation, with differing approval hierarchies, local compliance rules, and multiple invoice formats, was transformed into a streamlined process that could handle high volumes efficiently across geographies.
The solution provided the finance teams with real-time visibility into invoice status, approvals, and exceptions, enabling timely decision-making and better control over cash flow and working capital. While some manual intervention and approvals
automated, and scalable solution capable of harmonizing processes, accelerating invoice cycles, and providing clear visibility across its global operations.
remained, they were significantly reduced, allowing staff to focus on strategic activities such as vendor management, compliance monitoring, and financial planning. By harmonizing processes across regions and standardizing workflows, the solution ensured consistent adherence to local regulatory requirements while accelerating invoice processing cycles. It also created a scalable accounts payable operation capable of supporting growth in multiple geographies without increasing operational overhead. The transformation shifted accounts payable from a time-consuming bottleneck into a strategic, efficient, and reliable function, reinforcing both operational excellence and long-term business agility.
The solution transformed the company’s accounts payable operations into a centralized and scalable process across all regions. Invoice processing cycles, which had previously exceeded a week due to differing regional requirements and approval hierarchies, were reduced by 40%, making them faster, more predictable, and fully streamlined. Manual interventions and reliance on physical approvals dropped by 80%, enabling finance teams to focus on higher-value activities such as vendor relationship management, financial planning, and compliance oversight. Real-time visibility into invoice status, cash flow, and working capital empowered teams to make informed decisions and maintain control across geographies, currencies, and tax regulations.
The transformation also strengthened operational consistency and adherence to local regulations, reducing the risk of errors and compliance issues. With tens of thousands of invoices processed annually across multiple regions, the company achieved a globally coordinated accounts payable function capable of scaling without additional overhead. Overall, the solution enhanced productivity, improved financial control, and positioned the organization for sustained operational excellence, cost efficiency, and strategic advantage in the competitive global packaging industry.
