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Driving Operational Excellence through Intelligent Maintenance and Digital Integration in the Global Energy Sector

Driving Operational Agility and Data-Driven Excellence in Global Energy Operations

A global petroleum and natural gas exploration and production organization headquartered in the United States, with operations extending across the U.S., Canada, and other international markets. With a strong legacy in both offshore and onshore energy production, the company has earned a reputation for operational excellence, innovation, and sustainable energy practices. It continues to invest in cutting-edge technologies to drive efficiency, enhance safety, and deliver reliable energy solutions to power global progress.
To further strengthen its operational agility and maximize the value of its growing asset base, the organization partnered with Incture to leverage the Cherrywork Suite of Digital Solutions. This collaboration aimed to establish a unified digital ecosystem—integrating complex data from diverse systems, streamlining well operations, and enabling data-driven decision-making across field and enterprise functions.

Business Impact

reduction in general and administrative expenses.
0 %
reduction in surface
wellbore costs.
0 %
data points analyzed
for decision-making.
0 M+
interfaces consolidated and migrated to a unified platform.
0 +

Challenge:
Strengthening Governance and Efficiency Through Better Integration

Challenge:
Strengthening Data-Driven Decision-Making across Complex Energy Operations
Operating a large network of petroleum and natural gas assets across diverse geographies required a high level of coordination between exploration, drilling, and production teams. Every site generated a constant flow of data from wells, sensors, and field devices — data that held immense potential to drive smarter, faster decisions. The enterprise recognized the need to harness this information through a standardized framework that could transform raw inputs into actionable insights. Such an approach would enable real-time visibility across operations, ensuring that leaders and field engineers could access accurate, consistent, and up-to-date information when it mattered most.
Beyond data consolidation, leadership also aimed to strengthen operational agility by aligning well completion data with historical performance benchmarks. With multiple enterprise applications and middleware platforms in use, there was a strong business opportunity to connect these systems into a single, cohesive digital ecosystem. This vision extended beyond technology — it was about enabling people. By reimagining user experience and fostering a digital-first culture, the organization sought to equip its workforce with advanced analytics, intuitive dashboards, and real-time intelligence. This transformation would allow teams to optimize performance, enhance collaboration, and sustain operational excellence across its global energy operations.

Solution:
Strengthening Governance Through Integrated Automation

Solution:
Building a Unified, Intelligent Ecosystem for Real-Time Operations

To address these needs, the organization implemented Cherrywork Intelligent Maintenance & Operations (IMO) — a next-generation digital platform designed to unify data, processes, and intelligence across the enterprise. The solution introduced Smart Well Technology, which streamlined well completion processes by integrating real-time data from sensors and field systems. Through this, teams could monitor performance, compare planned and actual pump data via digital twins, and make timely, informed decisions to optimize production efficiency.

The platform further enabled enterprise-scale data management using messagng queues and multithreading architecture, ensuring that large volumes of operational data could be processed with speed and precision. By consolidating multiple middleware platforms into a single SAP Cloud Platform Integration environment, the

company established a unified innovation hub—enhancing interoperability, reducing redundancy, and simplifying system maintenance. Additionally, proactive alerts driven by pattern detection and threshold monitoring provided early insight into anomalies, enabling teams to anticipate maintenance needs and mitigate potential disruptions before they impacted production.

Results:
Transforming Weeks into Days: Measurable Accounts Payable Impact

Results:
Driving Operational Excellence through Data Intelligence
With the implementation of Cherrywork Intelligent Maintenance & Operations (IMO), the organization achieved a new level of operational visibility, agility, and control across its global petroleum and natural gas network. The unified digital platform empowered teams to monitor and analyze both real-time and historical well data from a single source of truth—enabling faster and more confident decision-making. Through standardized and streamlined processes, the company accelerated development cycles, optimized resource allocation, and strengthened collaboration between field and corporate teams.
The transformation delivered measurable business impact—25% reduction in general and administrative expenses, 15% reduction in surface wellbore costs, and the ability to process and analyze over 50 million data points to guide operational strategy. Additionally, by consolidating more than 350 interfaces into a unified SAP environment, the company reduced system complexity and licensing costs while building a scalable foundation for future digital innovation.

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