With operations spanning multiple industries and regions, the organization managed a dynamic and diverse supplier ecosystem that played a critical role in ensuring business continuity and growth. As supplier engagement increased, the onboarding process required closer coordination across departments and geographies. Each business unit followed its own workflows, approval hierarchies, and documentation practices, which created a growing need for process alignment. The reliance on emails, spreadsheets, and manual exchanges made it more time-intensive to consolidate information, verify credentials, and track progress. As global operations scaled, the organization identified the opportunity to establish a consistent and agile onboarding framework, one that would streamline supplier data management and strengthen governance across all regions.