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The Warehouse Revolution: Simplifying Operations, Amplifying Performance

A Global Energy Pioneer Driving Digital Transformation

Recognized as a global leader in the integrated energy sector, the company has built its legacy on powering economies and communities through innovation, sustainability, and reliability. Its diverse operations span oil sands development, offshore production, refining, petrochemical manufacturing, and retail distribution — delivering energy that fuels industries and households across continents. With an unwavering commitment to safety and environmental responsibility, the organization continues to pioneer advancements in cleaner technologies, renewable energy investments, and digital transformation initiatives that enhance efficiency and reduce emissions. Its culture of continuous improvement, combined with a future-focused mindset, enables it to adapt to the evolving energy landscape while maintaining operational excellence at every level.
However, maintaining this scale of excellence across global operations comes with inherent complexity — particularly in its logistics and warehouse functions. Managing thousands of materials and transactions daily required agility and precision, yet existing manual processes and intricate SAP navigation often hindered efficiency. Recognizing the opportunity to reimagine its warehouse management, the company collaborated with Cherrywork Suit of Digital Solutions from Incture to simplify workflows, boost productivity, and empower frontline users through intuitive, mobile-first technology. This collaboration marked a major step toward transforming warehouse operations into a model of speed, intelligence, and modern efficiency.

Business Impact

faster warehouse
operations
0 %
steps to complete
goods receiving (down from 10)
0
week training
time for new users
> 0

Challenge:
Strengthening Governance and Efficiency Through Better Integration

Challenge:
Streamlining Warehouse Operations for Greater Efficiency
Cherrywork_CS 16 Challenge
In an enterprise where every minute counts, the company’s warehouse operations played a critical role in ensuring smooth supply chain performance. While the existing system offered robust functionality, its complexity meant that routine tasks such as goods receipt, bin assignment, and picking confirmation required employees to navigate multiple SAP T-Codes across S/4HANA and EWM. Each transaction involved a series of manual, repetitive steps, making even simple activities time-consuming and highlighting opportunities to streamline workflows for greater operational efficiency. The system’s rigid design limited flexibility, requiring teams to adapt their processes to the system rather than tailoring workflows to evolving business needs, which underscored the potential for improving throughput and responsiveness across warehouse operations.
The growing scale of operations further emphasized the importance of mobility and real-time accessibility. Warehouse personnel often needed to return to fixed workstations to record transactions, verify data, or complete confirmations, which created delays and fragmented workflows. In areas with limited connectivity, operations could be temporarily paused, affecting productivity and timely order fulfillment. Supervisors also faced challenges in tracking performance or intervening proactively due to delayed visibility into real-time operations. In addition, the complexity of traditional SAP interfaces created a learning curve that extended training time and required continuous support. These factors together presented a clear opportunity to introduce a smarter, more adaptive solution—one that could simplify navigation, automate repetitive tasks, enable mobile and offline capabilities, and empower warehouse teams to operate efficiently in a fast-paced, dynamic environment.

Solution:
Strengthening Governance Through Integrated Automation

Solution:
Empowering Warehouse Teams with Intelligent Mobility
To address the growing challenges in warehouse efficiency and user adoption, the enterprise implemented Cherrywork Smart Warehouse, a mobile-first, intelligent solution designed to simplify and accelerate warehouse operations. Built on SAP Business Technology Platform (BTP) with real-time integration to SAP S/4HANA (IM & EWM), the application replaced complex navigation and multiple T-Codes with a single, unified interface. Core activities such as goods receipt, bin assignment, and picking confirmation were consolidated into a few guided steps—reducing manual effort and ensuring process consistency. Automated workflows and built-in validations eliminated redundant clicks, minimized errors, and increased the accuracy of transactions. The intuitive interface allowed employees to complete tasks efficiently, regardless of their technical background, driving faster adoption across teams.
Cherrywork_CS 16 solution

The mobile-enabled architecture further empowered warehouse staff to record transactions on the go—whether online or offline—ensuring operations continued seamlessly even in low-connectivity areas. Features such as OCR and barcode scanning enabled instant, error-free data capture, while real-time synchronization provided visibility into stock movement and order status across facilities. The solution also offered flexibility through custom business rules, allowing processes to be tailored without disrupting the SAP core. Together, these capabilities turned a once rigid, manual environment into an agile, connected ecosystem—enhancing productivity, reducing training time, and enabling warehouse teams to operate with greater speed, accuracy, and confidence.

Results:
Transforming Weeks into Days: Measurable Accounts Payable Impact

Results:
Efficiency in Motion: The Smart Warehouse Impact
The implementation of Cherrywork Smart Warehouse delivered measurable and transformative results across the organization’s logistics and warehouse network. Operations that previously required navigating multiple SAP T-Codes were now executed through a single, intuitive interface—reducing execution time and errors significantly. Warehouse employees experienced up to 60% faster operations, completing tasks such as goods receipt, bin assignment, and picking confirmation in just three steps instead of ten. This streamlined approach not only improved productivity but also enhanced user satisfaction, as employees could now focus more on value-driven activities rather than repetitive manual tasks.
The introduction of mobile accessibility and offline functionality redefined how warehouse teams operated. Staff could perform critical transactions anytime, anywhere, ensuring business continuity even in low-connectivity zones. The simplified workflows and guided user experience reduced onboarding and training time to less than a week, accelerating workforce readiness. With improved visibility, reduced operational bottlenecks, and a more agile digital infrastructure, the company achieved higher accuracy, faster turnaround times, and stronger employee engagement—proving that intelligent automation and mobility can redefine warehouse excellence at scale.

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