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Transforming Supplier Excellence: How a Global Manufacturing Leader Unified Onboarding and Compliance through Digital Innovation

Engineering Innovation at a Global Scale

A global leader in engineering-driven manufacturing and supply chain solutions, this organization delivers scalable, high-quality electronics and technology products to some of the world’s most recognized brands. With a vast operational footprint of over 100 facilities across continents, it specializes in end-to-end product realization from design and prototyping to production and logistics. Its expertise spans diverse sectors including healthcare, automotive, industrial, and consumer electronics, enabling clients to accelerate innovation and bring products to market faster. By combining deep engineering capabilities with global supply chain intelligence, the company consistently drives operational excellence, flexibility, and sustainability at scale.
As operations continued to grow and supplier partnerships expanded globally, the organization recognized the opportunity to bring greater consistency and structure to its supplier onboarding and compliance processes. With multiple business units operating across regions, there was scope to harmonize workflows, introduce intelligent automation, and establish standardized risk evaluation practices. To achieve this, the organization partnered with the Cherrywork Suite of Digital Solutions from Incture, aiming to build a unified, data-driven framework that strengthens governance, accelerates supplier enablement, and supports long-term operational excellence.

Business Impact

global users
enabled.
0 +
regional centers
consolidated into 1 global hub.
0
manual processes
eliminated.
0 %

Challenge:
Strengthening Governance and Efficiency Through Better Integration

Challenge:
Establishing a Unified, Transparent Supplier Onboarding Framework
CS 24 Challenge
With an expanding network of global suppliers supporting diverse business operations, the organization recognized the need for a more harmonized and scalable onboarding process. Each business unit followed its own systems, formats, and approval structures , an approach that provided flexibility but created a growing requirement for standardization. The absence of a unified onboarding workflow meant teams had to manage supplier data, documentation, and approvals through separate channels, increasing operational effort and extending cycle times. As supplier engagement accelerated, the organization sought a structured framework that could ensure consistency, strengthen governance, and provide enterprise-wide visibility into the onboarding pipeline.

Beyond process alignment, there was a strong focus on enhancing compliance and data integrity. The company required a centralized mechanism to conduct risk and regulatory checks in real time, ensuring every supplier met global standards before activation. Manual document verification processes created opportunities for improvement in speed and accuracy, prompting the need for automation. At the same time, the business aimed to implement a secure, role-based access control system that would safeguard sensitive supplier information and maintain workflow discipline. The overarching need was clear, a single, digital platform capable of streamlining supplier onboarding, strengthening transparency, and enabling proactive supplier relationship management at scale.

Solution:
Strengthening Governance Through Integrated Automation

Solution:
Transforming Supplier Onboarding through Automation and Integration
To bring structure, speed, and transparency to supplier management, the organization implemented the Cherrywork Supplier Collaboration Portal, a cloud-based platform designed to simplify and standardize onboarding across all business units. The portal introduced customizable workflows and business rules, ensuring that every supplier followed a consistent, policy-driven process from registration to approval. Integrated with the company’s SAP ERP system, it enabled real-time synchronization of supplier data, allowing teams to monitor onboarding status, track documentation, and ensure governance at every stage. The solution also established role-based access controls, ensuring that each stakeholder, whether from procurement, compliance, or finance—could access only the data relevant to their function, enhancing data security and accountability across departments.
CS 24 Solution
Beyond workflow automation, the platform embedded risk management and compliance frameworks directly within the onboarding process. This ensured that suppliers were evaluated not only for operational readiness but also for adherence to sustainability, safety, and regulatory standards. The addition of advanced analytics empowered teams to assess supplier performance and identify top-performing partners, driving continuous improvement and stronger supplier relationships. Together, these capabilities transformed supplier onboarding from a time-consuming, manual process into a streamlined, data-driven collaboration ecosystem that strengthened governance and operational agility across the organization’s global network.

Results:
Transforming Weeks into Days: Measurable Accounts Payable Impact

Results:
Building a Transparent, Agile, and Data-Driven Supplier Ecosystem
The implementation of the Cherrywork Supplier Collaboration Portal transformed the organization’s supplier management operations into a cohesive, intelligent system. What was once managed through disparate tools and manual interventions became a unified, automated workflow, significantly reducing the time and effort required for supplier onboarding. The introduction of standardized approval workflows ensured complete governance and accuracy, while real-time access to supplier data empowered teams to make informed decisions with confidence.
The organization also gained stronger control over compliance and supplier risk through integrated monitoring and built-in regulatory checks. Analytics dashboards provided insights into top-performing suppliers, helping procurement teams optimize partnerships and improve strategic sourcing outcomes. With onboarding streamlined and manual dependencies eliminated, collaboration between global teams became faster and more transparent, ultimately creating a more resilient, efficient, and future-ready supplier ecosystem.

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