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Driving Pricing Excellence through Intelligent Automation for a Global Manufacturing Services Leader

Intelligent Automation for Global Pricing Excellence

A global manufacturing services leader operating across more than 100 facilities in nearly 30 countries, employing over 200,000 skilled professionals worldwide. The organization partners with leading enterprises across industries such as technology, healthcare, automotive, consumer goods, and industrial systems to deliver end-to-end design, manufacturing, and supply chain solutions. Its strong capabilities in precision engineering, digital innovation, and product lifecycle management enable it to bring high-quality, reliable, and efficient solutions to market at scale, supporting its customers’ growth and competitiveness.
As the company’s global operations and business portfolio continued to expand, managing complex, multi-market pricing structures became increasingly strategic. With diverse divisions operating independently and pricing decisions involving multiple variables such as commodity trends and regional market shifts, maintaining consistency and visibility across global operations required a more integrated approach. To strengthen pricing governance and enhance decision-making, the organization partnered with Incture’s Cherrywork Suite of Digital Solutions, leveraging its Intelligent Price Management (IPM) to unify, automate, and modernize its pricing processes.

Business Impact

productivity improvement
0 x
visibility into price trends
0 %
process automation
0 %
reduction in technology footprint
0 %

Challenge:
Strengthening Governance and Efficiency Through Better Integration

Challenge:
Driving Consistency across Global Pricing Operations
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Managing pricing operations across an extensive global manufacturing network called for precise coordination among regions and business units. Each division operated with its own systems, templates, and data sources for pricing and commodity management, leading to diverse practices that required careful synchronization. Teams devoted substantial time and attention to aligning data across regions, validating inputs, and ensuring consistency in price calculations. This variety in approaches highlighted an opportunity to establish a more standardized framework that could streamline processes, enhance collaboration, and enable accurate, timely insights across markets.

Visibility into price trends and market performance varied among regional teams, underscoring the need for a single, real-time view of global pricing data. As information was distributed across multiple platforms, reporting and analysis often required cross-functional coordination. Leadership identified the value of a unified digital platform that could integrate pricing workflows, strengthen governance, and enable seamless information sharing between global and regional teams. By centralizing pricing intelligence and enhancing transparency, the organization aimed to improve responsiveness, optimize decisions, and support long-term business resilience.

Solution:
Strengthening Governance Through Integrated Automation

Solution:
Establishing a Unified and Intelligent Pricing Ecosystem

To address the complexity of global pricing operations, the organization implemented the Cherrywork Intelligent Price Management (IPM) solution, built on SAP Business Technology Platform (BTP). This intelligent, cloud-based platform was designed to bring all pricing-related processes, data, and insights into one unified system. It provided a single source of truth for global and divisional teams, enabling standardized workflows and real-time visibility across the entire pricing lifecycle. Through automated data synchronization with SAP and other connected systems, the solution ensured that pricing information remained accurate, up to date, and readily available for strategic analysis.

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The platform also introduced advanced analytics and reporting capabilities, allowing teams to conduct detailed trend analyses, evaluate market movements, and assess the impact of pricing decisions. With role-based access and a modern, intuitive interface, stakeholders could easily monitor price fluctuations, review approvals, and ensure compliance with organizational standards. This digital transformation not only streamlined global pricing governance but also empowered decision-makers with actionable insights—fostering collaboration, improving responsiveness, and driving long-term efficiency across all levels of the enterprise.

Results:
Transforming Weeks into Days: Measurable Accounts Payable Impact

Results:
Driving Efficiency and Transparency across Global Pricing Operations
The transformation delivered significant business outcomes, enabling the organization to establish complete control and transparency over its pricing ecosystem. With the entire process now digitized and managed through a single, intelligent platform, productivity improved threefold, empowering global and divisional teams to operate with greater speed and accuracy. Stakeholders gained 100% visibility into price trends and performance metrics, allowing for proactive adjustments aligned with market movements and business goals.
Through process automation and enhanced governance, the company achieved 100% digitization of pricing operations, eliminating manual dependencies, and streamlining decision-making. The modernized solution also led to a 5% reduction in technology footprint, optimizing resource utilization while ensuring a seamless user experience. Together, these advancements transformed pricing management from a fragmented process into a strategic enabler of business agility and operational excellence.

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