Sales order accuracy and speed have a direct impact on customer satisfaction and business growth. SAP systems are designed to manage end-to-end enterprise operations, but the sales order creation process still depends heavily on manual input. Employees often spend hours extracting data from emails and attachments, verifying it, and entering it into SAP ECC or SAP S/4HANA. This manual dependency leads to delays, errors, and high operational costs.
Cherrywork Sales Order Automation (SOA) offers intelligent SAP Order Management Automation, addressing these challenges with a Gen AI-powered application designed specifically for SAP users. It enables businesses to automatically extract, validate, and post sales orders in SAP, eliminating repetitive tasks and reducing human intervention. The result is faster, error-free order processing and improved responsiveness across the sales cycle.
Handling multiple order formats
Sales teams often receive purchase orders in various formats, including emails, PDFs, Word files, and Excel sheets. Extracting data from these unstructured sources and entering it manually into SAP consumes valuable time and increases the risk of inconsistent entries.
High error rates and delayed approvals
Manual validation leaves room for human error, leading to incorrect pricing, duplicate orders, or wrong customer and material details. These discrepancies delay approvals and extend processing times, directly impacting delivery schedules and order accuracy.
Limited visibility and late exception handling
Without real-time visibility into order status, users struggle to identify and resolve issues promptly. By the time errors are detected, shipment deadlines are often missed, creating a ripple effect across logistics and customer service teams.
Rising operational costs and customer dissatisfaction
Every delay or error adds to rework, higher administrative costs, and strained customer relationships. Slow and error-prone order processing ultimately affects business credibility and profitability.
Cherrywork Sales Order Automation addresses these challenges with AI-driven automation that accelerates data extraction, validation, and posting, bringing speed, accuracy, and control to SAP sales order processing. Read more on how Cherrywork SOA can help you address these challenges.
Cherrywork SOA is built on SAP BTP, ensuring native compatibility with both SAP ECC and SAP S/4HANA. This SAP Business Technology Platform (SAP BTP) integration foundation provides reliable integration, data security, and scalability across enterprise systems.
The application leverages Gen AI to extract and process purchase order data automatically, validating it against SAP records for customer, pricing, and material details. Real-time lookups ensure every sales order aligns with existing master data, preventing discrepancies and duplicate entries.
This integration within SAP BTP enables consistent data exchange, audit trails, and automation transparency. For SAP users, Cherrywork SOA acts as an intelligent extension that complements existing processes while significantly reducing manual intervention.
Gen AI-based data extraction
Cherrywork SOA uses Gen AI to intelligently extract data from incoming purchase orders attached in emails, including PDFs, Excel sheets, and Word documents, leveraging SAP automation tools to streamline the entire order creation process. The AI engine converts unstructured data into structured formats, ensuring accurate order creation without manual rekeying.
Automated email scheduler
An integrated email scheduler continuously monitors incoming emails, captures attachments, and sends them for AI-based processing. This ensures no order request is missed and eliminates the need for manual tracking.
Duplicate entry detection
AI-driven duplicate checks automatically scan new entries against existing SAP data to prevent redundancies. This feature keeps customer databases clean, accurate, and audit-ready.
Exception handling workbench
The digital workbench is designed to manage exceptions efficiently. Whenever data mismatches or validation issues occur, the system halts execution and alerts relevant users based on predefined business rules. Users can view, correct, and reprocess errors directly through this interface, ensuring smooth resolution.
Real-time SAP validation and notifications
Cherrywork SOA performs instant lookups for material codes, pricing, and customer information within SAP. Users receive real-time notifications about validation errors or missing data, ensuring prompt action and continuous order flow.
Analytics dashboard
The intuitive dashboard provides complete visibility into sales order operations. Users can track performance, monitor processing times, and identify recurring errors. Built-in analytics help managers evaluate throughput and optimize workflows for sustained efficiency.
These features demonstrate how Cherrywork integrates AI intelligence and SAP functionality to transform sales order creation into a faster and more reliable process. Explore the Cherrywork Sales Order Automation solution now!
Accelerated order cycles
Automated data extraction and validation significantly reduce processing time, resulting in over 32% reduction in order cycle time. Orders move from receipt to fulfillment with minimal delays, improving operational responsiveness.
Improved accuracy
With AI-driven validation, Cherrywork SOA enhances data accuracy by up to 25%. Errors caused by manual entry are minimized, ensuring correct pricing, material codes, and customer details in every transaction.
Reduced manual effort
Cherrywork Sales Order Automation for SAP cuts manual involvement, allowing teams to focus on higher-value business activities instead of repetitive data entry.
Fewer exceptions and delays
By validating data in real time, Cherrywork SOA eliminates bottlenecks caused by missing or incorrect information. Exception handling is proactive, ensuring timely resolution and consistent order flow.
Enhanced customer experience
Faster and more accurate order confirmations lead to higher customer satisfaction. Customers receive timely updates and experience fewer order-related issues, building trust and long-term loyalty.
Lower operational costs
Automating data processing reduces administrative overhead and rework, resulting in significant process automation and measurable cost savings.
Businesses using Cherrywork Sales Order Automation report measurable gains across key performance metrics. Clients have experienced over 40% time and cost savings, 60% process automation, and a 70% reduction in manual efforts.
These results directly translate to faster order fulfillment and improved service levels. With Gen AI driving automation, data extraction and validation happen instantly, ensuring that orders are accurate and processed on time. Urgent or high-priority orders can be prioritized without manual intervention, ensuring responsiveness and customer satisfaction.
Organizations adopting Cherrywork SOA have transformed their sales order management from a manual, error-prone process into a streamlined, data-driven workflow that enhances both efficiency and customer trust.
Schedule a demo to experience firsthand how Cherrywork SOA transforms sales order management into a faster, smarter, and more reliable process.
As enterprises using SAP move toward becoming intelligent businesses, automation is critical to scalability and agility. Cherrywork’s Gen AI-powered SOA offers a future-ready foundation for managing sales orders in SAP environments.
Built on SAP BTP, the solution continuously adapts to business requirements, supporting both SAP ECC and SAP S/4HANA users with ease. The integration of AI ensures continuous improvement through data learning and contextual validation. Businesses gain real-time visibility into their processes and can respond quickly to customer needs without compromising accuracy.
Cherrywork SOA prepares organizations to handle higher-order volumes with consistency and precision, enabling organizations to scale efficiently with automated sales order processing in SAP, ensuring responsiveness for growing order volumes.
Experience the power of Cherrywork’s subscription model. Access advanced features, gain actionable insights, and customize functionalities to match your business needs. Get pricing today!
Automate order processing with Gen AI—seamlessly convert POs to sales orders in SAP S/4 or SAP ECC, reducing manual effort and errors. Enhance accuracy, minimize exceptions, and accelerate fulfilment effortlessly.
Would you like to do the same for your organization? If yes, then reach out to us at talk2us@cherrywork.com
